Privacy Policy
AURIA’s
Privacy Policy covers the collection, use and disclosure of personal
information that may be collected by AURIA any time you interact with AURIA,
such as when you visit our website, when your purchase AURIA products and
service or when you call our Customer Support Service. Your privacy is a
priority to us and we will take step to ensure that it is protected.
What kinds
of information do we collect?
A number of
cases exist when your personal information may help us to give you better
products and services. For example:
We may ask
for your personal information when you are discussing a service issue with a
customer service
associate, registering for an on-line survey registering your product or
purchasing a product.
When you
interact with AURIA, we may collect personal information relevant to your
situation, such as your
name, mailing address, phone number, email address and contact preferences,
your credit card information and information about AURIA
products that you own, such as their model numbers, serial numbers and date of purchase to support a
service issue.
We may
also collect information for market research purposes, such as your occupation
or where you use
your earphones or accessory products in order gain a better understanding of
our customers and thus
provide excellent products and services.
We may
collect information regarding your use of our websites. The information helps
us to determine which
parts of our website are most interesting to our customers and which parts are
most helpful.
We may use
personal information to provide products that you have requested as for
auditing, research and analysis to improve AURIA
products.
If you
choose to register your product with AURIA or register as a user, you may
provide a valid email address and other personal information, such
as phone number, home address and/or a credit cardnumber. You may select a password and a
password hint. This approach saves you time and effort on subsequent
interactions since your personal data can be recalled through the simple entry
of an email address and password.
When we
disclose your information.
AURIA takes
your privacy seriously. AURIA will not sell or rent your contact information to
other marketers.
It may be
advantageous for AURIA to share your information to certain third-party
providers that are either strategic partners or transactional partners so that
AURIA is able to provide the products and services requested by you. Such companies
may help us to process information, extend credit, fulfill customer orders,
deliver products to you, manage and enhance customer data, provide customer
service, assess your interest in our products and services, improve the
performance of our website, or conduct market research. These companies are
obligated to protect your personal information in accordance with AURIA
policies, except if we inform you otherwise at the time of the collection.
At times, we
may be required by law or litigation to disclose your personal information. We
may also disclose information about you if we determine that for national
security, or other issues of public importance, disclosure is necessary.
How we
protect your information.
In order to
protect your personal information, AURIA has implemented various forms of
administrative, technical and physical measures to safeguard your information
against loss, theft, misuse unauthorized access, disclosure and alteration and
destruction.
You may help
us and help yourself by taking proper precautions when you interact over the
internet. By changing your passwords regularly and using a combination of
letters and numbers, you help to improve the security of your information.
Of course,
despite all of the above measures, we cannot absolutely guarantee the security
of any information you disclose to us over the internet and you do so at your
own risk.
Policy
interaction with children
AURIA
realizes that parents and guardians may purchase products on-line for use by
their entire family, including in some cases, minors. AURIA does not knowingly
collect information from children under the age of 13 for marketing purposes.
However, since some information is collected electronically, it may appear that
such personal information is from an AURIA purchase of the product. Such
transmitted information shall be treated by this privacy policy. If a child
under the age of 13 submits personal information and AURIA becomes aware that
the submitting party is under the age of 13, AURIA will attempt to delete such
information as soon as possible.
Use of
cookies
As is common
practice for most ecommerce websites, AURIS use cookies and other website
technologies to understand which portions of our websites are most popular and
to ease user interactions with our websites. Cookies may be used for following
traffic patterns on websites, recalling user preferences and ensuring that
users get a personalized website experience that corresponds to their
interests.
However, you
may choose to turn off or disable the use of cookies. Refer to instructions and
settings for internet browser to accomplish this preference. Also, certain
third-party software programs may help you to better manage cookies. If you
choose to turn off cookies, thought, you may be limiting the functionality of
the website or limiting access to certain features of the website.
Option to
opt-out, delete or modify personal information
You may
choose to cancel your product registration at any time. You may also choose to
opt-out or any emails from AURIA. Further, you may choose to have your personal
information deleted from our customer database. If you select to opt-out,
delete or modify your personal information, please do to after logging in to
your account on the website to separately via letter.
Changes to
Policy
AURIA may
periodically choose to amend, change or modify this privacy policy due to
changes in regulations or to adjust it based upon some new technologies or
developments on the internet. AURIA reserves the right at our discretion to
make such policy changes. To assure that you are knowledgeable about the latest
privacy policies, we encourage you to periodically check this page of our
website. Changes to our privacy policy take effect immediately after they are
posted, however, and effectively whenever you visit our website.
Direct any
questions about our Privacy Policy to : AURIA LLC, 2550 Boulevard of the
Generals, Suite 290, Norristown, PA 19403, Attention: Privacy Policy.